Products
Focused products your staff can adopt one at a time, tied together for residents by the OneStop portal — one place to apply, renew, look up and pay across every program.
Business licensing
Business licensing with integrated tax forms — an exclusive feature giving quick access to an extensible array of tax definitions. Renewals, delinquency, zoning checks and certificates in one place.
Cashiering & over-the-counter payments
The counter, done properly. PaymentCentral™ takes over-the-counter payments on EMV chip readers, contactless tap-to-pay (phone and card), swipe and PIN debit, alongside cash and check — all on one screen, posted straight to the right account with no double entry. Every transaction, login and drawer opening is time-stamped with the cashier's name.
Utility billing
A utility billing system that adapts to any rate structure, with extensive reporting capabilities and real-time balance lookups from the cashiering counter.
Pet licensing & animal control
Pet licensing made easy — and a full animal control system behind it. Licenses, rabies compliance and renewals on one side; field calls, impounds, shelter records, bite cases and citations on the other, all against the same animal and owner history.
Alarm permitting
Track and bill false alarm occurrences and manage alarm permits, with real-time import of false alarms from RIMS and Tiburon police systems.
Parking permitting
Track, issue and renew any type of parking permit — residential, employee, overnight and temporary — with online applications.
Building permitting
Manage building permits while interacting with parcel management and code enforcement, so plan checks, inspections and violations share one parcel record.
Code enforcement
Complaint to compliance in one record. CodeTrack™ opens a case from a resident complaint or an officer's field observation, ties it to the parcel and owner, and carries it through inspections, notices, citations, fines and abatement — exchanging data with ParcelTrack™, BuildingTrack™ and LicenseTrack™ so nothing has to be looked up twice.
Resident self-service
The public side of everything we build: apply, renew, look up and pay online, 24 hours a day. Residents and businesses see everything owed across water, refuse, licenses, permits and citations, and settle one or several accounts in a single card transaction. Built and tested to WCAG 2.1 Level AA.
Revenue recovery
Finding lost money doesn't have to be hard. Seamlessly integrated with our business licensing software, RevenueTrack™ reduces your costs and increases revenue while letting you measure and manage audit activity.
Smaller modules that plug into the same database.
Issue and track parking citations digitally.
Manage and assess parcels with ease.
Fire inspection and permitting.
Control and manage outsourced mailings.
Web-based workflow management.
Ambulance permit tracking.
Towing permit tracking.
Make paying taxes less of a hassle.
RevenueTrack™ and PaymentCentral™ extensions let residents file and pay online or by phone, and give your staff one place to see what is owed.
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