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CASE STUDY

Snohomish County, Washington

PetTrack—Pet Licensing with Web Renewals, Online Complaint System.


Case Summary:

The County of Snohomish is located in the U.S. state of Washington.

The 2010 population was 713,335, making it the third-most populous county in Washington. The pet operations are located in largest city, Everett.

The county was created out of Island County on January 14, 1861 and is named for the Snohomish tribe. Snohomish County is included in the Seattle-Tacoma-Bellevue, WA Metro­politan Statistical Area. The median household income in the county was $53,060, and the median family income was $60,726. Snohomish County is one of the most populous counties in the United States without a four-year, bacca­laureate degree-granting institution.

Noted cities within Snohomish county are: Everett, Pop. 104,655
Marysville, Pop. 62,402
Edmonds, Pop. 40,400
Lynnwood, Pop. 36,275
Lake Stevens, Pop. 29,104
Mukilteo, Pop. 20,605
Mountlake Terrace, Pop. 20,198
Mill Creek, Pop. 18,671
Monroe, Pop. 17,503
Snohomish, Pop. 9,275
Stanwood, Pop. 6,422
Granite Falls, Pop. 3,421
Gold Bar, Pop. 2,089
Woodway, Pop. 1,322
Index, Pop. 184

The County of Snohomish has been hosting our PetTrack,™ Online Complaints and Renewals Management successfully since July 2013, to manage their pet licensing and enforcement.

Snohomish deployed Progressive’s Pet software after their prior system was deemed too expensive to maintain, too antiquated, and offered limited flexibility and ability for changes. After reviewing PSI’s system, and reviewing over a decade of highest ratings by independent surveys, city staff was convinced that Progressive Solutions’® PetTrack™ was the obvious choice.

PetTrack™ is actively used in the field for:

  • Pet code field enforcement
  • Mobile lookups
  • Entering cases remotely
  • Entering notes remotely

PetTrack, the pet licensing system from Progressive Solutions® has enabled the county to obtain answers and make operating changes without programming or additional cost. Many upgrades and minimal report customizations are included in the annual support fee so that ad hoc requirements do not require additional midyear budgeting. Their Web Renewals and Web Applications rounded out the ensemble, bringing Snohomish up to speed.

About Progressive Solutions®

Progressive Solutions,® developer of the QuickServe™ Suite, brings heightened secur­ity, efficiency and convenience to users. Pro­gressive Solutions® has incorporated next generation hardware and software technology enabling market-ready governmental enter­prise solutions. Based in Brea, California, the company distributes their product through an extensive network of VAR and reseller channels and has entered into strategic partnerships.

PROGRESSIVE SOLUTIONS®
P O Box 783, Brea, CA 92822-0783
714-671-1597
sales@progressivesolutions.com
www.progressivesolutions.com